RETURNS & REFUNDS POLICY
Last Updated: February 14, 2026
Amazon Fulfilled Orders
Currently, all VitalCraft Labs products are sold and fulfilled exclusively through Amazon.com.
All return, refund, and replacement requests are processed in accordance with Amazon’s applicable policies.
Non-Returnable Items
Due to food safety regulations and the nature of ingestible products, certain VitalCraft Labs products may be designated by Amazon as non-returnable once shipped.
Return eligibility is determined solely by Amazon in accordance with its policies.
Damaged or Defective Products
If your item arrives damaged, defective, or incorrect, you may request a refund or replacement through your Amazon account under the “Your Orders” section.
Amazon may require supporting documentation, such as photographs of the product and packaging.
Approval of refunds or replacements is handled directly by Amazon.
Product Concerns
While Amazon manages return logistics, your satisfaction is important to us. If you have concerns about product quality, you may contact us directly at:
Future Direct Purchases
If direct purchasing functionality becomes available on this website in the future, updated return and refund terms will be posted on this page.